Complaint Letter to Landlord

What is a complaint letter to a landlord?

A formal complaint letter to the landlord is an official notice sent by the tenant to inform the landlord about ongoing issues with the rented property, such as mould, delayed repairs, leakage, etc.

This letter template can be customised to complain about problems in commercial or residential property located in England and Wales, Scotland or Northern Ireland.

When should you use a complaint letter to landlord​ template?

The formal letter of complaint to the landlord can be used in a variety of daily situations.

• broken heating in a house or a flat during cold seasons;
• damp and moulds on the walls or outside the building;
• insects inside the property or common areas;
• anti-social behaviour of neighbours, including nuisance, late parties, smoking in common areas, etc.;
• delayed repairs that, by virtue of the original tenancy or lease agreement, should be performed by the landlord.

Who can use this formal letter of complaint to landlord?

This letter can be suitable for individual and joint tenants under:

• assured tenancy agreements and lodger agreements in England and Wales;
• private residential tenancies and lodger agreements in Scotland;
• residential tenancy agreements in Northern Ireland;
• business property lease agreements in England;
• commercial property lease agreements in Scotland;
• private and commercial parking space lease agreements;
• various types of sublease and sublet agreements.

What should be included in this complaint letter to landlord template?

A good example of complaint letter to landlord should include:

• Tenant’s Details. The letter must outline the full name of the tenant, its registered mailing address and contact details such as telephone number or email.
• Original Lease. It is important to state in the text of the letter details of the original agreement – whether it is a residential tenancy or commercial lease, including the date of its signing and the address of the leased property.
• Complaint Description. This is by far the most important section of the letter, where the tenant is supposed to clearly explain the issue with the rented property. It is advisable to attach any supporting documents, for example, photos or video recordings. For example, if it is a complaint letter to landlord about repair​, attach evidence of areas in the property requiring refurbishment or repair.
• Date & Signature. After the letter is ready, the tenant must sign and date it. After that the letter should be sent to the landlord or property management company using the means of communication indicated in the original agreement.

Why do written complaints matter?

A solid and well-written complaint letter to landlord template plays an important role in landlord-tenant relations. This letter template is the second most popular document after the assured tenancy agreement in England. Many tenants across the UK choose to send a written complaint because:

• It serves as legal evidence of sending a complaint to the landlord.
• It records lease violations by the landlord.
• It helps to solve a legal dispute in case it further escalates to the tribunal or court.
• It facilitates communication between the landlord and the tenant.

How to customise this complaint letter to landlord with FasterDraft?

To get a fully customisable formal letter of complaint to landlord, follow a few easy steps below:

1. Click the “Create Document” button.
2. Answer simple questions in the form.
3. Select a template’s format – PDF or word.
4. E-sign the letter online for free.
5. Make payment.

The letter is ready for immediate use after the download.