Request to Cancel a Fraudulent Credit Card

What is a request to cancel a fraudulent credit card?

A request to cancel a fraudulent credit card is a vital legal document that helps a cardholder to immediately report a fraudulent transaction with their credit card as well as to request its further cancellation.

The present template serves a dual purpose. First, it helps a cardholder to take immediate security measures to prevent further misuse of their card by unauthorized third parties. Second, the document functions as written proof of a cardholder’s request should any dispute arise in the future.

A sample request to cancel a fraudulent credit card shall include:

• full details of the sender;
• detailed description of the fraudulent event with the credit card;
• clear request regarding the cancellation of the card;
• date of sending the letter;
• sender’s signature.

The parties involved in the document are a cardholder and a financial institution. A cardholder is usually an individual who is an owner of a credit card. If it is a corporate credit card, in that case, an organization or business in whose name the card was issued shall send the present letter.

The recipient could be a bank, credit union, payment provider, or any other financial institution that issued a credit card. Usually, the letter should be addressed either to your personal manager within the financial institution or to a financial institution’s branch or service department.

There are many situations in which a request to cancel a fraudulent credit card template could be helpful:

• when you lost your card;
• when your card is stolen;
• when someone is using your card without prior authorization;
• when your card details are stolen through scamming or online phishing, etc.

How to draft a request to cancel a fraudulent credit card template?

Crafting your first request to cancel is a challenging task that requires attention to detail and clarity of the wording used. Below we made a short checklist of information to make this letter legally sound and valid:

• Sender Details. It is essential to disclose a sender’s identity in the text of the letter to ensure that the financial institution can identify the sender and prevent further abuse of their credit card. Therefore, the text of a document has to include the sender’s name, address, card number (without CVC), contact email, and phone number.
• Details of the Incident. The text of a request to cancel a fraudulent credit card shall clearly describe the fraudulent activity. Those details shall include the date or dates on which the incident took place. Provide a description of a transaction or suspicious activity so that the financial institution has a full picture of the events.
• Supporting Documents. It might be very helpful to add screenshots from online banking or other documents proving fraudulent activity. A sender may also attach a copy of their ID card or driving license to confirm the identity of a sender.
• Delivery Method. A sender is free to choose how to send a request to cancel a fraudulent credit card. The request could be sent via email or post. Some financial institutions may allow posting those requests directly on their website. If you have your card with you, it usually provides information on how to report fraudulent activity. You may also consult a financial institution’s website for more details regarding the shipping method of this request.
• Date and Sign. Finally, a request to cancel a fraudulent credit card has to include a sender’s signature and date of sending the letter. It does not matter if you use online e-signature tools or put your signature by hand, as both options are acceptable.

How to customize a letter template at FasterDraft?

To get a fully customized request to cancel a fraudulent credit card template, follow a few easy steps below:

1. Click the “Create Document” button.
2. Answer simple questions in the form.
3. Select a letter template’s format—PDF or Word.
4. Make a payment.
5. E-sign, download, and use this document instantly.