Want to know more about us and our legal document templates? In this section we gathered all enquiries and questions we usually get from our users. We hope that the information provided below will help you better know FasterDraft, trust FasterDraft, and use FasterDraft for your legal document customisation.
General Questions
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Are you a law firm?
No, we are not a registered law firm. FasterDraft is an online platform used to create online templates for contracts, letters, and notices.
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Do you provide legal advice?
No, FasterDraft does not provide any legal, accounting, financial, or other types of advice to the users of our website. If you do need to get professional advice, it is always better to ask your solicitor or accountant.
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Why should I use FasterDraft.com instead of similar online platforms?
FasterDraft is one of the few online platforms in Australia and the US that does not use AI for drafting sample legal documents or clauses. While AI brings immense technological progress, let’s face it—it is not yet capable of making solid, consistent legal document templates compliant with Australian regulations and requirements.
Last but not least, we use the hard work of qualified lawyers to help us to create online legal documents and letters from scratch.
Purchase of a Document
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Can you please help me select the right document?
While we cannot guide you on which documents you shall or shall not use for your particular case, we can definitely assist you with helping to find the right document. We understand that sometimes it could be difficult to see the difference between a lease and sublease agreement or a rental and lease contract.
Do not worry we’ve got your covered here. Once you need help, use our chat for live support available on the website. One of our expert lawyers or tech support team will be there to help you to find the right document.
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Which documents do you have?
Our database of legal documents is growing every day. You can check the list of available legal document templates here.
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Who can use FasterDraft.com?
Our clients are individuals, freelancers, independent contractors, and small and medium-sized businesses and startups who operate in Australia and need a solid legal document template to cover their needs.
Payments and Refunds
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How should I pay for a document?
Once you complete the questionnaire, you will be automatically redirected to the checkout page.
At checkout you will be able to make a payment using your credit or debit card, Google Pay or Apple Pay. To finalise the payment and get the document, press the button “Place Order”.
Once the purchase is processed, which normally takes a few seconds, you will be able to download your customised legal document in PDF and order directly from the website. The same document will be sent directly to your email that you indicated previously at the checkout page.
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How can I contact you?
You can use the following means of communication:
- Fill the enquiry form directly on the website.
- Send a request to support[@]gmail.com.
- Contact us through live chat on the website.
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How can I get a refund?
Please refer to our Refund and Returns Policy for more details.