Cleaning Service Agreement

What is a cleaning service agreement?

A cleaning service agreement is a special type of contract for the provisions of services according to which a client orders professional cleaning services from a cleaning service provider.

This document defines a strong legal framework for the provision of cleaning services, including the scope of performed work, pricing and invoicing period, location, provision of necessary cleaning equipment and tools, cancellation and termination clause, etc.

This cleaning services contract agreement can be used in a wide range of scenarios:

• cleaning of residential premises such as houses, apartments, houseboats, vacation homes, etc.;
• maintenance of commercial premises such as a warehouse, shop and retail spaces, offices, etc.;
• professional cleaning at the beginning or at the end of residential long-term lease arrangements;
• property managers arranging professional cleaning services for managed properties; or
• ongoing maintenance and cleaning of Airbnb properties, hotels, etc.

Who should use this cleaning service agreement template?

This solid and professionally drafted cleaning service agreement template can be suitable for:

• Residential property owners who want to hire a cleaning provider on a regular basis.
• Property investors who engage cleaning services for the maintenance of their real estate.
• Airbnb owners hiring the professional cleaning staff to prepare the property for short-term rentals;
• Business owners engaging professional cleaning services to clean commercial, office and retail spaces;
• Cleaning firms and professional freelance cleaners seeking a reliable template to use with the clients.

What does this cleaning service agreement template include?

A standard cleaning service agreement template includes a number of key elements that ensure the final document is compliant, complete and has a clear structure.

Scope of Services

Every cleaning contract must outline in detail which exact services the service provider shall deliver. If the scope of services is defined clearly, it significantly reduces the risk of “scope creep” in the future. It is also important to specify at which specific location the cleaning services should be provided.

In a situation when the parties enter a cleaning service level agreement for multiple properties, the parties should also agree if the cleaning provider can engage additional subcontractors for the provision of services. In some cases the service provider may do so without any prior authorisation from the client, while in other cases the client wishes to approve this first.

Pricing

A typical cleaning service agreement sample outlines clear payment terms, including:

• type of a payment model (for example, a fixed fee, a fee per cleaning, a daily rate, or an hourly rate);
• invoicing period (for example, every week, every month);
• acceptable payment method (for example, cash).

All fees shall be stated in Australian dollars, excluding the goods and services tax.

Parties shall also agree on how the price for the used equipment and materials should be paid. Usually, a cleaning service agreement template includes one of the solutions below:

• The price of materials is included in the total price of cleaning services;
• The price of materials should be paid separately, or
• All materials shall be provided by the client.

Duration & Termination

Cleaning services can be provided on demand, on a specific date or according to an agreed schedule. The text of a final cleaning service agreement template shall clearly outline the exact duration of the contract and when services should be provided.

Additionally, parties must agree on how the client can cancel an appointment, which is important for the provision of regular cleaning services. Therefore, a simple cancellation policy should also be included.

Liability

Liability of the service provider under a cleaning company service agreement is governed by the provisions of Australian consumer law. While a service provider’s liability should be limited to the total amount of the services provided, there are some cases in which the liability cannot be limited. These cases refer to a client’s statutory consumer rights that cannot be compromised, including:

• a client’s death or injury due to the service provider’s negligence;
• damage to the client’s property due to the service provider’s negligence.

Why choose this cleaning service agreement template?

By customising a cleaning service agreement with FasterDraft, you get access to the following benefits:

• a document drafted by real legal professionals, and never by AI;
• a template that is fully customised for your specific case and not a generic document;
• a template ready for instant download immediately after the purchase;
• a document that is suitable for different scopes of cleaning services and types of premises;
• a solid legal template that can be re-used multiple times for similar cleaning arrangements with different third parties;
• a legal document that effectively protects both the service provider and the client;
• a document that is fully compliant with the Independent Contractors Act 2006 and Australian consumer laws.

How to customise this legal template with FasterDraft?

To get a fully customisable cleaning service agreement template, follow a few easy steps below:

1. Click the “Create Document” button.
2. Answer simple questions in the form.
3. Select a template’s format – cleaning services agreement template Word or PDF.
4. E-sign the document.
5. Make a payment.

The document is ready for instant download immediately after the purchase.