{"id":5934,"date":"2025-06-23T15:20:08","date_gmt":"2025-06-23T15:20:08","guid":{"rendered":"https:\/\/fasterdraft.com\/product\/terms-and-conditions-for-a-website"},"modified":"2026-07-23T17:12:31","modified_gmt":"2026-07-23T17:12:31","slug":"ecommerce-website-terms-and-conditions-template-uk","status":"publish","type":"product","link":"https:\/\/fasterdraft.com\/uk\/product\/ecommerce-website-terms-and-conditions-template-uk","title":{"rendered":"Website Terms and Conditions for Online Business"},"content":{"rendered":"
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n

What is a website terms and conditions document?<\/h2>\n

A website terms and conditions document, also called terms of use or terms of service, is the contract governing a visitor\u2019s or user\u2019s relationship with your website as a platform, including browsing it, creating an account, posting content, and using any tools or features it offers.<\/p>\n

The present website terms and conditions template offers your business a solid legal foundation for daily operation in compliance with the Copyright, Designs and Patents Act (CDPA) 1988<\/em><\/a>, Electronic Commerce Regulations (ECR) 2002<\/em><\/a>, Online Safety Act (OSA) 2023<\/em><\/a>, Defamation (Operators of Websites) Regulations (DOWR) 2013<\/a><\/em>, and separate provisions of the Consumer Rights Act (CRA) 2015<\/em><\/a>.<\/p>\n

Website Terms and Conditions vs. Terms and Conditions of Sale \u2014 Key Differences<\/h2>\n

Users and businesses are usually confused when seeing these two documents. They are typically used together by online businesses operating in the UK, though, it is important to understand the core legal distinction to make sure the documents are being used correctly:<\/p>\n

\n\n\n\n\n\n\n\n\n\n
<\/th>\nWebsite Terms and Conditions<\/th>\nTerms and Conditions of Sale<\/th>\n<\/tr>\n<\/thead>\n
Purpose<\/strong><\/td>\nUse of the website itself \u2014 browsing, accounts, content, conduct<\/td>\nPrice formation, payment methods, placement and confirmation of order<\/td>\n<\/tr>\n
Scope of application<\/strong><\/td>\nAll users of the website<\/td>\nOnly users, who make purchases or place their orders<\/td>\n<\/tr>\n
Applicable Laws\u00a0<\/strong><\/td>\nECR 2002, CDPA 1988, DOWR 2013, OSA 2023<\/td>\nCRA 2015, Consumer Contracts Regulations 2013<\/td>\n<\/tr>\n
Content<\/strong><\/td>\nIP ownership, acceptable use, user content licence, liability, user-generated content, account suspension<\/td>\nVAT, delivery and risk transfer, 14-day cancellation right, faulty goods remedies, discounts and promotion<\/td>\n<\/tr>\n
Legally Required<\/strong><\/td>\nYes<\/td>\nOnly if the website sells goods or services<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

In practice: if your site sells anything, you need both documents \u2013 and we\u2019d recommend keeping them separate rather than combining them into one long document. Our separate Terms and Conditions of Sale for the UK e-commerce template is built specifically for the sales transaction itself. Combining them tends to produce a document that\u2019s simultaneously too long for someone just browsing and not detailed enough for someone actually buying.<\/p>\n

Is this template right for you?<\/h2>\n

These terms and conditions can be helpful for those willing to comply with the UK digital and consumer laws while running their business online, including:<\/p>\n