Terms & Conditions

• Are there any products or services sold through the website that are excluded from the statutory 14-day cooling-off period?

  • No
  • Yes

  !

  Under the Consumer Contracts Regulations 2013, consumers generally have the right to cancel most online, telephone, and distance purchases within 14 days of receiving the goods or, for services, within 14 days of entering into the contract.

  However, this right does not apply to certain products and services, such as personalised or custom-made goods, perishable items, sealed goods that cannot be returned for health or hygiene reasons once opened, digital content supplied immediately with the customer’s consent, and certain accommodation, transport, leisure, and event bookings.

• List any products or services for which the statutory cancellation right does not apply:

• Does the business make this policy available in alternative accessible formats, such as Braille, audio, or large print?

  • No
  • Yes

• Indicate how customers can request this policy in an alternative accessible format:

• Does the business offer any loyalty programs to their customers?

  • No
  • Yes

• List all the payment methods accepted by the business for online purchases:

• Describe how customers can access information about their consumer rights on the website:

• Describe how users can contact the business if they have any questions about this policy or how it is applied:

• Describe the process customers must follow to place an order on the website:

• Select how the business will acknowledge placement the order on the website:

  Choose option by email by SMS by WhatsApp

• Select how the business will accept the order on the website:

  Choose option by email by SMS by WhatsApp

• Indicate the maximum amount (in pounds £) for which the business may be held liable under this policy:

  !

  Specify the maximum financial liability of the business under this policy.

Miscellaneous

• Indicate the website's URL for which this policy is created:

• Is the business registered in a UK trade register?

  • No
  • Yes

  !

  Select “Yes” if the business is registered in an official UK register, such as Companies House, the Financial Conduct Authority (FCA) Register, or another statutory register. If not, select “No”.

• Indicate the full name of the trade register:

• Provide details of the trade register's official website:

• Is the business regulated by a regulatory authority to which customers may also submit complaints?

  • No
  • Yes

• Indicate full name of the regulatory authority:

• Provide the details of the regulated authority's official website:

• Is the business regulated by a professional body or association to which customers may also submit complaints?

  • No
  • Yes

• Indicate full name of the professional body:

• Provide the details of the professional body's official website:

• Do you want to add a signature?

  • Yes
  • No

• Add signature:

  Save signature Clean

  Edit signature