Customer Return and Refund Policy
  • About this Policy
    • Business Details
    • Conditions of Return
    • Miscellaneous
  • Complete the Document
    • Format & Signatures

Business Details

  • Indicate full name of the business who issued this policy, including all applicable designators (Ltd, Plc):

  • Indicate the business registration number:

  • Select the date on which this policy is being adopted:

  • This policy is being created for:

Conditions of Return

  • If a customer changes their mind, within how many days after placing an online order may they cancel it?

  • Describe how the customer may notify the business that they wish to cancel their order after changing their mind:

  • Who shall bear the cost of returning the goods if the customer cancels the order after it has been dispatched?

  • Are any goods excluded from the customer's right to cancel if they change their mind?

  • List all the goods and items that cannot be returned under the change-of-mind policy:

Miscellaneous

  • If the customer has any questions making a return, they can contact as follows:

  • Describe the other manner in which customers may ask questions about the return:

  • Indicate the telephone number that customers may use to ask questions about the return:

  • Indicate email address that customers may use to ask questions about the return:

  • Do you want to add a signature?

  • Add signature:

Select a template's format:

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