Virtual Assistant Service Agreement
  • General Information
  • Provision of Services
  • Complete the document

Who is Virtual Assistant?

  • A person that provides virtual assistant services (Virtual Assistant) is:

  • Indicate the virtual Assistant's full name:

  • Indicate the virtual assistant's company full name:

  • Indicate full residential address of the virtual assistant:

  • Indicate full business address of the virtual assistant:

  • The virtual assistant has:

    !

    An ACN is a unique 9-digit number issued by the Australian Securities and Investments Commission to identify a registered company in Australia.

    An ABN is a unique 11-digit number issued by the Australian Business Register to identify a business operating in Australia.

  • Provide the virtual assistant's ACN number:

  • Provide the virtual assistant's ABN number:

  • Indicate a Virtual Assistant's contact email address:

    !

    This email address will be used for communication between a Virtual Assistant and a Client with regards to the present Agreement.

Who is Client?

  • A person that orders virtual assistant services (Client) is:

  • Indicate the company's full name (Client):

  • Indicate the client's full name:

  • Indicate registered business address of the client:

  • The client has:

    !

    An ACN is a unique 9-digit number issued by the Australian Securities and Investments Commission to identify a registered company in Australia.

    An ABN is a unique 11-digit number issued by the Australian Business Register to identify a business operating in Australia.

  • Provide the client's ACN number:

  • Provide the client's ABN number:

  • Indicate full residential address of the client:

  • Indicate the client's email address:

    !

    This email address will be used for communication between a Client and a Virtual Assistant with regards to the present Agreement.

General Details

  • Select the date on which this Agreement is being signed by both parties:

    !

    This is the date when the Virtual Assistant Agreement becomes effective.

  • Select the state or territory the laws of which shall apply to this Agreement:

    !

    The laws of a state or a territory selected as an answer to this question will apply towards this Agreement.

Description of Services

  • Describe in detail which exact services the virtual assistant will provide:

    !

    Virtual assistant services can be different and include:

    – organisation of meetings;
    – social media posting;
    – conference calls;
    – performance of administrative tasks and so on.

    The scope of services should be defined as precisely as possible to avoid confusion between the parties.

  • Describe when the virtual assistant should be available (e.g., specific dates and/or times):

  • Describe in detail when exactly the virtual assistant won't be available for work:

    !

    A virtual assistant may not be available for work during weekends, public holidays, or any other days that Parties may agree on in this agreement.

  • Should the provision of services be divided into separate milestones or stages?

  • Describe all milestones as well as deadlines that apply towards this Agreement:

  • This Agreement will last until:

  • Select the date on which this Agreement ends:

Payment Terms

  • Should a Client pay a retainer fee on the date of signing this Agreement?

    !

    A retainer fee is an upfront payment made by a Client to secure a Virtual Assistant’s availability and begin work under this agreement.

  • Indicate the amount of a retainer fee, in Australian dollars:

  • How the virtual Assistant will be paid for the provided services?

  • Describe how exactly the virtual assistant should be paid:

  • Indicate the virtual assistant's hourly rate, in Australian dollars:

  • Indicate the maximum amount of hours the virtual assistant should work per week:

  • Indicate the virtual assistant's weekly rate, in Australian dollars:

  • Indicate the virtual assistant's monthly rate, in Australian dollars:

  • Indicate the maximum amount of hours the virtual assistant can work per month:

  • Indicate the amount of the flat fee that is being paid to the virtual assistant, in Australian dollars:

  • Should late fees apply if the client delays payment? Late fees are charges imposed on the client if payments are not made by the agreed due date.

Miscellaneous

  • Does the virtual assistant qualify for superannuation contributions to be paid under this Agreement?

    !

    Superannuation is a government-mandated retirement savings system where employers contribute a percentage of an employee’s earnings into a dedicated superannuation fund.

    If a virtual assistant qualifies, the client must pay a minimum of 9.5 % of the assistant’s usual pay under this Agreement.

  • To whom shall all intellectual property created in the course of providing services under this Agreement belong?

    !

    In connection with the provision of the Services, the Assistant may generate, create, write or produce intellectual property, including but not limited to plans, reports, drawings, specifications, advice, analyses, designs, methodologies, code, artwork, or any other intellectual property as required in order to provide the Services to the Client.

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