Service Complaint Letter
  • About this Letter
  • Complete the Document

Who is Sender?

  • Indicate the full name of a person who signs and sends this letter (Sender):

  • Indicate Sender's mailing/correspondence address:

  • Indicate Sender's contact phone number:

    !

    This phone number could be used by the business to contact the sender regarding their complaint for further discussion and investigation.

  • Indicate Sender's email address:

General Information

  • Select the date on which the Sender signs and sends this letter:

  • Indicate the full name of the business, to whom this letter is being sent:

  • Indicate the business's registration address:

  • Do you know the name of a person to whom this letter should be addressed?

  • Indicate the full name of that person:

Complaint Details

  • Describe in detail the services provided to the Sender:

  • Describe in detail any issues or problems that occurred in relation to the services:

  • Select the date on which services were provided:

  • Does the Sender wish to attach any evidence confirming the issue or problem with the services provided?

  • List all the evidences the Sender wants to attach:

  • Select the compensatory mechanism the Sender wants to use:

  • Indicate the full amount of the refund, in Australian dollars:

  • Select the deadline by which the refund should be made:

  • Describe how the refund should be made:

  • Describe any alternative way the Sender wishes to be compensated for the services provided:

  • Select the date by which services should be provided again:

  • Does the Sender want to request anything else?

  • Describe what else the Sender wants to request or to fix:

  • Select the deadline by which the recipient of this letter must give their reply:

  • Do you want to add a signature?

  • Sender's signature:

Select a template's format:

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